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Get started with Work

Delegate substantial tasks to ChatGPT Work and get reviewable results.

Introducing ChatGPT Work

Work is a way to delegate real work to ChatGPT.

Use Chat when you want an answer, explanation, brainstorm, or short draft. Use Work when you want ChatGPT to complete a task with a clear outcome, such as a brief, deck, analysis, recurring update, workflow, or file you can review and use. Learn more about using Chat and Work together.

Work can use your files, plugins, and approved tools to retrieve information, create deliverables, run workflows, and complete work that is ready for you to review. You can follow progress, answer questions, change direction, and approve important actions.

On the desktop app, Work can also use local files, apps, and the browser when those tools are available.

If you have used Codex for non-coding work, you can stay in Codex or switch to Work. Work gives you the same core capabilities with an experience designed for everyday work.

What to try first

First, make sure you have Work selected in ChatGPT. Then choose your first Work task. Good tasks have a clear outcome, a few source materials, and an output you can review.

Here are three common use cases you can get started with:

Create a presentation

Use Work to turn notes, docs, research, or meeting materials into a structured deck.

Example prompt
Review the attached source materials and create an eight-slide presentation for [audience]. Focus on the main themes, include supporting evidence, and flag anything that needs human review. Return a draft for my review.

Create a comparison spreadsheet

Use Work to turn notes, files, or research into a spreadsheet that compares options and helps you make a decision.

Example prompt
Create a spreadsheet comparing the options for [decision]. Use the attached notes and source materials. Include the most important criteria, score each option, flag risks or missing information, and add a summary tab with a recommendation and next steps.

Set up a recurring update

Use scheduled tasks when you want Work to repeat, monitor, or refresh something over time.

Example prompt
Every Monday morning, review new updates from @Slack and @Google Drive for [project]. Refresh the meeting agenda with decisions, blockers, owners, and open questions. Send me a draft before sharing it.

Learn more about scheduled tasks.

Best practices for using Work

Use Work when you want ChatGPT to complete a task, create a file, or manage work over time. It is a good fit for tasks that:

  • Use multiple sources, plugins, tools, or steps.
  • Would take meaningful time to complete manually.
  • Produce an output you will review, edit, or reuse.
  • Need to be repeated, monitored, or updated over time.

To get a better result, tell Work the outcome you need, the sources or plugins to use, any constraints to follow, what good looks like, and when to stop for review or approval.

Instead of: Make me a presentation about our customer research.

Example prompt
Review the attached interview notes and survey results. Create an eight-slide presentation for the product leadership meeting. Focus on the three most common customer problems, include supporting evidence, separate findings from recommendations, and flag any claims that are not well supported. Use @Google Drive for the source docs. Return a draft for my review before treating it as final.

Learn more about prompting for Work.

Add plugins for more context and better outputs

Plugins connect Work to tools your team uses, like Slack, Google Drive, SharePoint, email, calendars, CRMs, and project trackers.

  • Select Plugins in the left sidebar to view the plugins library.
  • Install the plugins most relevant to your work.
  • To point Work to a specific tool, type @ and the plugin name in your prompt.

Learn more about plugins.

Use ChatGPT Work efficiently

Work is best for substantial tasks that involve multiple steps, sources, or tools, or require a completed deliverable. Longer or more complex tasks may use more credits because Work is doing more on your behalf. Focus on the value of the completed result, rather than simply the number of prompts.

Keep the task focused by setting useful boundaries. For example: “use only these sources,” “compare the top five options,” or “stop before sending anything.”

Use Chat instead for quick questions, short rewrites, and decisions where you only need advice.

Learn more about working efficiently.

More use cases

Explore practical ChatGPT Work workflows for common teams and tasks.

Productivity & Collaboration Coordinate work across apps, data, and teams. Business Operations Turn initiative context and metrics into decision-ready work. Data Science Turn questions, dashboards, and raw data into review-ready analysis. Finance Build, review, and report from financial models and operating data. Sales Turn account context and deal signals into pipeline actions. Life Sciences Use GPT-Rosalind to accelerate scientific research and drug discovery. Education Turn teaching, learning, and academic work into review-ready artifacts.