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Deploy the Windows app

Install the ChatGPT desktop app with Intune, SCCM, another management tool, or a user installer

Choose how your organization installs apps.

Deployment method

Package source

Intune package source

Deploy through Microsoft Store

Use Intune’s Microsoft Store integration to install and update the app.

  1. In the Intune admin center, go to Apps > All apps > Create. Select Microsoft Store app (new).
  2. Search for ChatGPT from OpenAI, or enter the Store product ID 9PLM9XGG6VKS. Select the app and review its installation settings.
  3. Under Required, add your target group so Intune installs the app automatically, then select Create.

For optional installation through Company Portal, use Available for enrolled devices instead.

Devices need access to the Microsoft Store and Windows Update endpoints in Microsoft’s network requirements. If your network blocks these endpoints, select Offline MSIX.

For installation context, network requirements, and deployment monitoring, see Microsoft’s Intune Store app guide.

Manage app updates

The app checks for updates by default, including after an offline installation. To enable automatic updates, allow devices to reach persistent.oaistatic.com. If you disable automatic updates, deploy newer packages through your management tool.

For update policy and rollout guidance, see Manage app updates. Disabling the built-in updater doesn’t disable updates from the Microsoft Store or your management tool.

Troubleshooting

Installation fails with error 0x80073D28

Windows returns 0x80073D28 (ERROR_PACKAGED_SERVICE_REQUIRES_ADMIN_PRIVILEGES) when it can’t install a packaged service without administrator privileges. Run the installation as an administrator, or configure your deployment tool to install in device or System context.

For an existing SCCM deployment:

  1. Open the application’s Properties > Deployment Types.
  2. Edit the Windows app package deployment type and open User Experience.
  3. Enable Provision this application for all users on the device and save.
  4. Refresh the client’s machine policy, then retry the installation in Software Center.

For more information about the provisioning setting, see Microsoft’s application deployment settings.